Privacy Policy

Privacy Policy 100 CasinoYour Data, Our Responsibility

Privacy is more than a written policy — it is our daily commitment. Find out exactly how 100 Casino collects, protects, and uses your personal information as a Malaysia player.

256-bit SSL Encryption
24/7 Security Monitoring
100% No Data Sales
PDPA Full Compliance

Advanced-Level Encryption

All personal data and financial transactions are transmitted via 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions.

No Sale of Personal Data

100 Casino does not sell, rent, or share your personal data with third parties for marketing purposes. Your data belongs to you — we are only its custodians.

Full Control in Your Hands

You may request access to, correction of, or deletion of your personal data at any time. Your privacy rights are fully respected, no questions asked.

Secure Data Storage

Our servers are protected by multi-layered firewalls, real-time threat monitoring and backup systems independently audited on a regular basis.

Malaysia PDPA Compliance

Our operations comply with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring every aspect of your data management is handled in accordance with current legislation.

Rapid Incident Notification

In the event of any security incident involving your data, we are committed to notifying you within the stipulated timeframe and taking immediate remedial action.

Quick Summary
Your data not sold to any party
Encryption 256-bit SSL for all data
You may request deletion data at any time
Compliance PDPA 2010 Malaysia
Cookies can managed by the user themselves
Updated: 1 January 2026  |  Bahasa Melayu (Malaysia)

Important Note: This Privacy Policy describes our practices regarding the collection and use of personal data on the 100 Casino. By using our platform, you agree to the terms set out in this document.

Introduction & Our Commitment

100 Casino understands that privacy is a fundamental right of every user. We do not treat data protection as a mere legal obligation — it is part of how we operate and build trust with our members across Malaysia.

This Privacy Policy transparently explains how we collect your personal information, what it is used for, who it may be shared with under very strict limits, and the rights you hold over that data. We believe transparency is the foundation of a trusted relationship between a platform and its users.

This document applies to all your interactions with 100 Casino, including use of the website, mobile app, customer support services, and any other communication channels we provide. It should be read together with the Terms and Conditions ours for a complete overview of the rights and responsibilities of both parties.

Personal Data We Collect

We only collect information necessary to provide you with a secure, seamless and responsible service. Below are the categories of data we collect:

2.1 Registration & Identity Information

  • Full name as shown on your identification document
  • Date of birth (for age verification of 18 years and above)
  • Email address and mobile phone number
  • Current residential address
  • Copies of KYC documents such as your identity card, passport, or driving licence when required

2.2 Financial Information

  • Bank account number and account holder name for withdrawal verification purposes
  • Registered digital wallet information (Touch 'n Go eWallet, GrabPay)
  • Deposit and withdrawal transaction records

Important: 100 Casino does not directly store your credit or debit card information. All sensitive payment data is handled by certified payment processors that comply with PCI DSS standards.

2.3 Usage & Technical Data

  • IP address and device information used to access the platform
  • Web browser type and operating system
  • In-platform game activity logs and transaction history
  • Cookie data and similar tracking technologies (see Section 6)
Data Category Primary Purpose Retention Period
Identity & KYC Account verification & legal compliance 5 years after account closure
Financial Data Transaction processing & audit 7 years (accounting requirements)
Usage Data Security & service improvement 2 years rolling
Communications Support records & complaint resolution 3 years after completion

How We Use Your Data

Every piece of information we collect has a clear and limited purpose. We do not use your data for purposes unrelated to the provision of 100 Casino services.

  • Account Management: Creating, verifying and securely maintaining your member account.
  • Transaction Processing: Processing deposits, withdrawals and all financial transactions within the platform.
  • Legal Compliance (KYC/AML): Fulfilling legally mandated Know Your Customer and anti-money laundering requirements.
  • Platform Security: Detecting and preventing fraud, unauthorised access and suspicious activity.
  • Customer Support: Resolving complaints, responding to inquiries and providing technical support.
  • Service Improvement: Analysing usage patterns to improve the gaming experience and platform features.
  • Service Communications: Sending important notifications related to your account, transactions and policy updates.

Marketing: We will contact you with promotional information only if you provide consent during registration or via your account notification settings. You may withdraw this consent at any time.

Data Sharing with Third Parties

100 Casino does not sell, rent, or trade your personal data to any party for commercial purposes. Data sharing only occurs in very limited situations and is intended solely to enable the platform to operate correctly:

  • Payment Processors: Certified payment providers who process your transactions — they are bound by strict confidentiality agreements and PCI DSS security standards.
  • Game Providers: Gaming software providers supplying slots, bingo, and other games — data shared is limited strictly to what is required to run the games.
  • Legal Authority: When required by a court order or a lawful request from a competent authority under Malaysian law.
  • Cloud & Infrastructure Services: Hosting and technical infrastructure providers that help us operate the platform securely.

All third parties involved are required to adhere to confidentiality and data protection standards that are equal to or stricter than our own.

Data Security Measures

We continuously invest in security infrastructure to keep your data safe. The technical protection measures we implement include:

  • 256-bit SSL encryption for all data in transit between your browser and our servers
  • At-rest encryption for all data stored in our databases
  • Role-based access control — only staff who require access to specific data for their responsibilities are authorised
  • Real-time threat monitoring and access logging 24 hours a day, seven days a week
  • Regular independent security testing and audits conducted periodically
  • Two-factor authentication (2FA) for system administration access

Shared Responsibility: While we do everything possible to protect your data on the technical front, your account security also depends on you — use a strong password, do not share your login credentials, and enable two-factor authentication in your account settings.

Cookies & Tracking Technologies

100 Casino uses cookies and similar technologies to enhance the user experience, maintain login session security, and understand how our platform is used.

6.1 Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how users interact with the platform for technical improvement purposes.
  • Preference Cookies: Saving your preferences such as language, display theme and other settings for your convenience.
  • Analytics Cookies: Collecting anonymous information about usage patterns to help us make better product improvement decisions.

6.2 Cookie Management

You can manage cookies through your web browser settings at any time. Disabling certain cookies may affect the functionality of some platform features. The first-party cookies we use are not shared with third-party advertising networks.

Your Rights as a User

Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding the personal data we hold:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request an immediate correction.

Right to Erasure

You may request the deletion of your personal data, subject to legal data retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, contact our support team via live chat within the platform. We will process your request within 30 business days.

Data Retention & Deletion Period

We retain your personal data only for as long as necessary to fulfill the purposes stated in this policy or to comply with applicable legal requirements. Generally:

  • Active account data is retained for the duration of your membership with 100 Casino.
  • Following account closure, identity and KYC data is retained for 5 years to meet anti-money laundering compliance requirements.
  • Financial records and transactions are retained for 7 years in accordance with Malaysia's accounting and tax requirements.
  • Technical logs and usage data are deleted or anonymised after 2 years.

Upon expiry of the retention period, your data is securely deleted using industry-standard erasure methods, ensuring it cannot be recovered by any party.

Changes to This Privacy Policy

100 Casino reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Whenever the Privacy Policy is updated, the "Updated" date at the top of this document will be revised.

If the changes made are significant and directly affect your privacy rights, we will notify you via your registered email or an in-platform notification before the changes take effect. For minor changes, updating this document serves as sufficient notice.

We encourage you to review this Privacy Policy periodically so you are always informed of how your data is handled.

Contact Us Regarding Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist.

You may contact us via:

  • Live Chat: Available 24/7 directly within the 100 Casino platform — the fastest way to get an immediate response.
  • Support Email: [email protected] — for more detailed written enquiries.
  • FAQ Section: Check FAQ page ours for immediate answers to frequently asked questions about privacy and account security.

Response Time: We are committed to responding to all privacy-related inquiries within 72 working hours. Data access or deletion requests are processed within 30 working days in accordance with PDPA requirements.

Your Data Is Safe — Now It's Time to Start Playing

Create a free account today and enjoy an online casino experience protected by advanced security systems with 100 Casino.

By registering, you agree to the Terms and Conditions as well as Privacy Policy ours.

Bahasa Melayu